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Terms of Service

Effective Date: February 8, 2026

Last Updated: February 8, 2026

Version 2.0

1. Introduction

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Algo-X Pro, operated by Helionix Labs ("Algo-X," "we," "us," or "our"). These Terms govern your access to and use of our website, platform, software, NinjaTrader AddOn, and related services (collectively, the "Service").

By creating an account, subscribing, installing our software, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not access or use the Service.

These Terms apply to all users of the Service, including subscribers, trial users, and anyone who accesses the website or platform.

2. Definitions

  • "Service" means the Algo-X Pro platform, including the website, dashboard, API endpoints, NinjaTrader AddOn, signal forwarding infrastructure, and all related software and documentation.
  • "Signal" means a trading instruction generated by proprietary algorithmic strategies, containing parameters such as instrument symbol, direction, entry price, stop-loss, and take-profit levels.
  • "Signal Forwarding" means the automated transmission of Signals from our infrastructure to your designated trading platform for execution.
  • "Bracket Order" means an order that includes both a stop-loss and a take-profit level, ensuring that every position has predefined protective exits.
  • "License" means the per-user authorization to access the Service, including the tier, maximum account count, and permitted features associated with your subscription.
  • "Prop Firm" means any proprietary trading firm, funded account program, or third-party evaluation provider through which you may trade using capital that is not your own.
  • "AddOn" means the Algo-X NinjaTrader AddOn software that must be installed on your trading platform to receive and execute forwarded Signals.
  • "Payout-Safe Mode" means an optional risk-management feature that monitors drawdown headroom and may block or reduce signal forwarding to protect against prop firm rule violations.

3. Eligibility

To use the Service, you must:

  • Be at least 18 years of age (or the age of legal majority in your jurisdiction)
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using the Service under applicable law
  • Have a valid and funded brokerage or prop firm account connected to NinjaTrader 8
  • Provide accurate, current, and complete information during registration

By using the Service, you represent and warrant that you meet all eligibility requirements. If you are using the Service on behalf of an entity, you represent that you have authority to bind that entity to these Terms.

4. License Grant and Intellectual Property

4.1 Limited License

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during the term of your active subscription. This license is personal to you and may not be sublicensed, assigned, or shared with any third party.

4.2 License Tiers

Your subscription tier determines:

  • Available features and signal categories
  • Maximum number of trading accounts eligible to receive forwarded Signals
  • Access to advanced features such as Payout-Safe Mode and execution metrics

Exceeding your licensed account limit may result in signal restriction or suspension. License upgrades are available by contacting support.

4.3 Intellectual Property

All content, algorithms, trading strategies, software, code, documentation, designs, trademarks, and other intellectual property comprising or relating to the Service are the exclusive property of Helionix Labs and are protected by copyright, trademark, trade secret, and other intellectual property laws. You may not:

  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of any part of the Service or AddOn
  • Copy, modify, distribute, sell, or lease any part of the Service
  • Remove, alter, or obscure any proprietary notices or labels
  • Use the Service to develop a competing product or service
  • Scrape, harvest, or extract data from the Service by automated means

5. User Responsibilities

As a user of the Service, you are solely responsible for:

  • Account Security: Maintaining the confidentiality of your account credentials, license keys, and API tokens. You must notify us immediately of any unauthorized use of your account.
  • Account Configuration: Correctly configuring your trading account settings, including instrument filters, position limits, daily profit targets, drawdown limits, and Payout-Safe Mode parameters.
  • Platform Requirements: Ensuring that NinjaTrader 8 is installed, properly configured, connected to your broker, and running with our AddOn during market hours.
  • Risk Management: Understanding the risks of automated trading and maintaining appropriate risk controls on your trading accounts. The Service provides risk-reduction tools, but ultimate responsibility for risk management rests with you.
  • Regulatory Compliance: Complying with all applicable laws, regulations, and the rules of your broker, prop firm, or funded account provider.
  • Open Positions: Monitoring and managing any open positions in your trading accounts. If signal forwarding is halted for any reason, you remain responsible for closing or managing existing positions.
  • Tax Obligations: Reporting and paying any taxes arising from your trading activity. We do not provide tax advice.

6. Trading Risk Disclaimer

IMPORTANT RISK DISCLOSURE — READ CAREFULLY

Trading futures, options, and other derivative instruments involves substantial risk of loss and is not suitable for all investors. You may lose more than your initial investment. Past performance of any trading strategy, signal, algorithm, or system is not indicative of future results.

By using the Service, you acknowledge and agree that:

  • You understand the risks associated with futures trading and have evaluated whether automated signal forwarding is appropriate for your financial situation
  • You are trading with capital you can afford to lose entirely
  • No representation is being made that any account will or is likely to achieve profits or losses similar to any examples, projections, or historical results shown
  • Market conditions, execution delays, slippage, partial fills, order rejections, and technical failures may result in losses regardless of signal quality
  • Hypothetical or simulated performance results have inherent limitations and do not represent actual trading. No claim is made that simulated results predict future performance
  • Automated trading systems, including this Service, can experience technical failures, connectivity issues, or latency that may result in missed signals, delayed execution, or erroneous orders
  • The Service is not a substitute for independent financial analysis or professional investment advice

YOU SHOULD NOT TRADE WITH MONEY YOU CANNOT AFFORD TO LOSE. IF YOU ARE UNSURE WHETHER FUTURES TRADING IS APPROPRIATE FOR YOU, CONSULT A LICENSED FINANCIAL ADVISOR BEFORE USING THIS SERVICE.

7. Proprietary Trading Firm Disclaimer

If you use the Service in connection with a proprietary trading firm, funded account program, or third-party evaluation, you acknowledge and agree to all of the following:

  • No Affiliation: Helionix Labs has no affiliation, partnership, endorsement, or contractual relationship with any prop firm, funded account provider, or evaluation program. Any mention of prop firm names is for informational purposes only.
  • No Compliance Guarantee: We make no guarantee that signal forwarding, position sizing, or any feature of the Service will comply with your prop firm’s specific trading rules, including but not limited to: daily loss limits, trailing drawdown limits, maximum position sizes, prohibited instruments, news trading restrictions, consistency rules, scaling plans, or payout eligibility criteria.
  • Configuration Responsibility: You are solely responsible for configuring the correct limits, thresholds, and parameters in the Service to match your prop firm’s rules. Preset configurations are provided as starting points and may not reflect the exact requirements of your specific account or firm.
  • No Liability for Disqualification: If your prop firm account is disqualified, suspended, terminated, denied payout, or penalized for any reason — including trades executed via forwarded Signals or misconfigured risk parameters — we bear no liability for such outcomes.
  • Risk-Reduction Tools, Not Guarantees: Features such as Payout-Safe Mode, daily profit targets, and position sizing are risk-reduction tools designed to help you stay within configured limits. These tools do not guarantee compliance with prop firm rules and cannot account for all possible scenarios, edge cases, or rule changes.
  • No Guarantee of Passing or Payout: We do not guarantee that you will pass any evaluation, receive any funded account, maintain any funded account, or receive any payout. Trading outcomes depend on market conditions, execution quality, and factors beyond our control.

8. Fees, Payment, and Refund Policy

8.1 Subscription Fees

Access to the Service requires an active paid subscription. Subscription fees are billed on a recurring basis (monthly or annually, as selected) and are due in advance of each billing period. All fees are quoted in US Dollars unless otherwise stated.

8.2 Payment Processing

Payments are processed through third-party payment processors. By providing payment information, you authorize us (and our payment processors) to charge your payment method for all fees due. You are responsible for keeping your payment information current.

8.3 No Refunds

ALL SALES ARE FINAL

All subscription payments are final and non-refundable. No refunds, credits, or pro-rated amounts will be issued for any reason, including but not limited to: unused subscription time, trading losses, prop firm disqualification, technical issues, dissatisfaction with performance, or early cancellation.

By subscribing, you expressly acknowledge and accept this no-refund policy. If you have questions about the Service before subscribing, contact [email protected] for information.

8.4 Cancellation

You may cancel your subscription at any time through your Whop dashboard or by contacting [email protected]. Cancellation takes effect at the end of your current billing period. Signal forwarding will cease upon cancellation. No refund or credit will be issued for the remaining portion of any billing period.

8.5 Price Changes

We reserve the right to modify subscription pricing at any time. Price changes will take effect at the start of your next billing period. We will provide reasonable notice of material price increases. Continued use of the Service after a price change constitutes acceptance of the new pricing.

9. Prohibited Uses

You agree not to use the Service for any purpose that is unlawful or prohibited by these Terms. Prohibited activities include but are not limited to:

  • Sharing, reselling, or redistributing your account credentials, license keys, or access to the Service with any third party
  • Using the Service to engage in market manipulation, spoofing, layering, wash trading, or any other form of market abuse
  • Attempting to reverse engineer, decompile, disassemble, or extract the source code of the Service, AddOn, or any related software
  • Interfering with, disrupting, or attempting to gain unauthorized access to the Service, its servers, or connected networks
  • Using automated scripts, bots, or tools to interact with the Service in ways not expressly authorized
  • Circumventing or attempting to circumvent usage limits, license restrictions, rate limits, or security measures
  • Misrepresenting your identity, account ownership, or affiliation with any person or entity
  • Using the Service in any manner that could damage, disable, overburden, or impair our infrastructure
  • Reproducing, publishing, or distributing signals, strategies, trade data, or other proprietary information from the Service
  • Using the Service in jurisdictions where such use would violate applicable law

Violation of any prohibited use may result in immediate suspension or termination of your account and license, without refund.

10. Suspension, Termination, and Kill Switch

10.1 Termination by You

You may terminate your use of the Service at any time by canceling your subscription and ceasing to use the platform. Cancellation does not entitle you to a refund of any fees already paid.

10.2 Termination by Us

We reserve the right to suspend, restrict, or terminate your account and license at any time, with or without cause and with or without notice, including but not limited to:

  • Violation of these Terms
  • Non-payment or failed payment for subscription services
  • Suspected abuse, fraud, or unauthorized use
  • Sharing account credentials or license access
  • Conduct that may harm the Service, other users, or third parties
  • At our sole discretion for any business reason

10.3 Kill Switch and Signal Halt

The Service includes an administrative kill switch that may immediately halt all signal forwarding to your account(s). The kill switch may be triggered:

  • By you, via the customer dashboard
  • By our administrative team, for security or operational reasons
  • Automatically, when a daily profit target is reached (if configured)
  • Automatically, when Payout-Safe Mode detects critical risk levels (if enabled)
  • Automatically, when license status changes to non-ACTIVE

10.4 Effect of Termination

Upon termination or suspension, all signal forwarding will cease immediately. Existing open positions are NOT automatically closed — you remain solely responsible for managing, closing, or otherwise handling any open positions in your trading platform. Subscription fees already paid are non-refundable.

11. Data and Privacy

Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, store, and protect your information. By using the Service, you consent to the data practices described in our Privacy Policy.

In connection with providing the Service, we collect and process:

  • Account information (name, email, credentials)
  • Trading configuration data (instrument selections, risk limits, account identifiers)
  • Usage and performance data (signal logs, execution metrics, system events)
  • Technical data (IP address, browser type, session data)

We do not share your personal information with third parties except as described in our Privacy Policy. We do not sell your data.

12. Disclaimer of Warranties

IMPORTANT LEGAL NOTICE

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT OR GUARANTEE:

  • THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME
  • THAT SIGNALS WILL BE DELIVERED TIMELY, ACCURATELY, OR COMPLETELY
  • THAT SIGNALS WILL RESULT IN PROFITABLE TRADES OR ANY SPECIFIC FINANCIAL OUTCOME
  • THAT THE SERVICE WILL BE COMPATIBLE WITH YOUR BROKER, PLATFORM, PROP FIRM, OR TRADING ENVIRONMENT
  • THAT RISK-MANAGEMENT FEATURES WILL PREVENT ALL LOSSES OR RULE VIOLATIONS
  • THAT THE SERVICE WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS
  • THAT DEFECTS OR ERRORS WILL BE CORRECTED

THE SERVICE DOES NOT CONSTITUTE INVESTMENT ADVICE, FINANCIAL ADVICE, TRADING ADVICE, OR ANY OTHER FORM OF PROFESSIONAL ADVICE. WE ARE NOT A REGISTERED BROKER-DEALER, INVESTMENT ADVISOR, COMMODITY TRADING ADVISOR, OR FINANCIAL PLANNER.

13. Limitation of Liability

LIABILITY CAP

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HELIONIX LABS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, OR AFFILIATES BE LIABLE FOR:

  • ANY TRADING LOSSES, LOST PROFITS, ACCOUNT DRAWDOWNS, MARGIN CALLS, OR FINANCIAL DAMAGES OF ANY KIND
  • PROP FIRM EVALUATION FAILURES, FUNDED ACCOUNT DISQUALIFICATIONS, OR DENIED PAYOUTS
  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES
  • LOSS OF DATA, GOODWILL, BUSINESS OPPORTUNITY, OR ANTICIPATED SAVINGS
  • DAMAGES ARISING FROM SERVICE INTERRUPTIONS, DELAYS, ERRORS, OR TECHNICAL FAILURES
  • DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR DATA

OUR MAXIMUM AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

FOR TRADING-RELATED LOSSES SPECIFICALLY, OUR LIABILITY IS ZERO DOLLARS ($0.00). THE SERVICE IS A SIGNAL-FORWARDING TOOL. ALL TRADING DECISIONS AND THEIR CONSEQUENCES ARE YOURS.

THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE.

14. Indemnification

You agree to indemnify, defend, and hold harmless Helionix Labs, its officers, directors, employees, agents, contractors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the Service or any trading activity conducted through or in connection with the Service
  • Your violation of these Terms or any applicable law or regulation
  • Your violation of any third-party rights, including prop firm rules, brokerage agreements, or intellectual property rights
  • Any claim by a third party arising from your use of the Service, including claims from prop firms, brokers, or regulatory bodies
  • Your negligence, willful misconduct, or misrepresentation
  • Any taxes, penalties, or interest arising from your trading activity

This indemnification obligation survives the termination of these Terms and your use of the Service.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

15.2 Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms, the Service, or the breach, termination, or validity thereof shall be finally resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in the State of Florida. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

15.3 Class Action Waiver

YOU AGREE THAT ANY CLAIMS AGAINST US WILL BE BROUGHT SOLELY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING.

15.4 Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

16. Modifications to Terms

We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Post the revised Terms on the Service
  • Where appropriate, notify you by email or through the dashboard

Your continued use of the Service after the revised Terms are posted constitutes your acceptance of the changes. If you do not agree with the revised Terms, you must stop using the Service and cancel your subscription.

17. Miscellaneous

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Helionix Labs regarding the Service and supersede all prior or contemporaneous agreements, representations, and understandings.

17.2 Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any term shall not be deemed a continuing waiver or a waiver of any other term.

17.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets without your consent, provided the assignee agrees to be bound by these Terms.

17.5 Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemics, war, terrorism, labor disputes, government actions, internet or telecommunications failures, power outages, exchange outages, or third-party service failures.

17.6 No Third-Party Beneficiaries

These Terms do not confer any rights or remedies on any third party. Nothing in these Terms creates any relationship of agency, partnership, joint venture, or employment between you and Helionix Labs.

17.7 Survival

The following sections survive termination of these Terms: Definitions, Trading Risk Disclaimer, Prop Firm Disclaimer, Fees and No Refunds, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law and Dispute Resolution, and Miscellaneous.

18. Contact Us

If you have questions, concerns, or requests regarding these Terms, please contact us:

Email: [email protected]

We will respond to inquiries within a reasonable timeframe.

Last updated: February 8, 2026